12.03.2006

number

I've decided I've had enough with T-Mobile. I changed my plan online and it wasn't shown in my bill, nor did the web site have a mechanism to tell me that I did not qualify for one of the business plans listed as my options. When I emailed to complain about poor reception in my home I got no reply. When I emailed to complain that existing customers get a smaller discount on phones when extending a contract than do new customers, I got no reply. They have great cheap plans if you rarely use your phone (like me before I moved to Seattle) but at the $39.99 pricepoint or higher, I have to say that Cingular has a better plan and cheaper better hand sets.

The billing rep grew concerned about my frustration and passed me to an account rep to try to swing a deal to keep me. But as a customer for over 4 years, I've felt pretty unrewarded. Now with this number portability it's easy to switch....but my number has a Bay Area area code so I'm wondering if I should switch to a local Seattle number now.

The pros: my apartment will let me hook up the local number to the front door thing to let people in. People who actually use a landline won't have to call long distance to reach me. I might get a really cool number with 8s or that spell something memorable.

The cons: I have to change all my records and get all my friends to record my new number. They all use cell phones so it's just a hassle and makes no difference in terms of paying to talk to me. I might get a shitty number with 4s and shit in it. And there's one last one. That symbolically means I'm not a Bay Area gal no more. This would make me a real Seattlite and I'm not sure I'm ready to give up my 650 area code.

What to do?

5 comments:

Anonymous said...

Changing numbers is such a hassle for both you, friends, and family. It's probably worse than moving. I've had the same number for at least 5 years.

Anonymous said...

Changing numbers is such a hassle for both you, friends, and family. It's worse than moving. I've had the same number for at least 5 years.

Robyn said...

4s? 8s?

is it a big pain if people just call your cell and then you buzz them in?

Van said...

we dont have a buzzer on the wall or anything. when people call from outside it has to hook up to a phone and then we'd press a number on the phone dial pad to let them in. so basically it's disconnected right now since neither of us have a local phone number and the rule is that they only hook it up to a local number.

Egan said...

2 0 6 represent!